Your annuity journey might start at a steak dinner seminar. Mine began with an infomercial on the radio - and results were not optimal.
The journey continues as you speak with a salesperson, most likely an independent agent who represents numerous insurance companies. They’ll probably map your overall financial picture to figure out what you need and what they can sell you.
Next, they’ll present one or more annuities to you, answer your questions and await your final decision. You pick the one that has a bonus (sounds good!) and a “guaranteed rate of return.” You send your money, and soon receive a contract, which you will find unintelligible (because it’s unintelligible). Over time, you’ll receive a few surprises about this annuity.
That sales process is designed to sell products and earn commissions. What was omitted? Did the agent show you:
Maybe you received this info, but it was lost in the blizzard of other confusing data.
Numerous economists conclude that [certain] annuities produce better retirement outcomes. Yes, annuities are beneficial, unless you choose inferior or unsuitable products. You can end up slightly or much poorer, thanks to bad product design or sales practices, unreadable contracts and lack of transparency.
Salespeople, even “fiduciaries”, are unlikely to be perfect 100% of the time. That doesn’t mean they have Ethical Deficit Disorder. But they’re human. Most of us, under pressure, could have moments of Honesty Slippage.
When you shop for an annuity, if they lead the dance, you will make mistakes. Classic example: rating a market-growth or income annuity against the dangers of the stock market, rather than better annuity products. You probably skip calculating the taxability year by year. Or you grab the annuity with the bonus, unaware it’ll be of no benefit and will cost you.
A structured game plan puts you in control. You can follow it or customize it. If you skip a Pre-Purchase phone call to the actual insurance company, and just go with a Last-Chance interrogation later, okay. Just don’t rely solely on what you are told by your independent agent who is not a party to the contract. Your Annuity Game Plan scripts those phone calls for you.
The game plan goes well beyond product evaluations. It’s designed to overcome ‘stupid data’ overload. Examples: terminology like FIA DIA FILA MYGA SPIA Fixed Fixed Indexed, and undue detail about hypothetical scenarios, side-show “benefits” and flexibility (which disguises poor cash payouts).
The Game Plan guides you toward simplicity, away from complexity. And warns when Honesty Slippage is likely to impact you. It helps your efficiency; don’t waste time choosing from 20 bonus options, but rather zero in on—and here’s the most elegant word in finance—cash in your pocket.
You can make informed decisions; skip the 90%-plus of market-growth annuities that have an incalculable risk embedded in them, or check them out with your eyes open.
If your retirement is a game, and you aren’t bent on exploiting annuities to the max, then believe everything on YouTube and what commission-paid salespeople tell you. But I assure you: a Game Plan that showed me the potholes in the road, and which destination to aim for, would have put several thousand dollars more after-tax cash in my pockets.
Author Joe Quinn does not sell annuities, but he may own stock in annuity providers, since they do pretty well selling to us.
By Joe Quinn, Annuity Critic December 11, 2024
Absolutely. they screw up. I’ve experienced two already, and would like to hear from you about your annuity provider’s goofs, how you detected the errors, and what you did about them. Email me at joe.quinn@annuity-gameplan.com
#1
In 2024, I bought an annuity from a company that doesn’t need to be named. When the contract arrived, it made even less sense than you’d expect from an annuity agreement. Trying to review it on the phone with an InsurCo rep was confusing, until I realized my contract had different pages, different chapters (binders), and was in the wrong order. In other words, they sent me the wrong contract, and it made little sense. That makes the Last-Chance Phone Call even more important!
#2
In December, Gilicoe - where I have a lifetime income annuity, informed me via an unsigned letter that I had received an extra payment of $428. And therefore, they plan to dock my next 8 payments about $53. I didn’t remember getting an extra payment, so I phoned them. It turns out that they activated this annuity on July 11, but had paid me on August 1 as if it started on July 1.
Gilicoe claimed I had instructed them to pay me the first of each month. (Not true, by the way). I pointed out that if they were worried about having paid me from July 1 to July 10, that was only about one-third of the month of July, or $142. Not the $428 they planned to dock me. “The simple solution is just to withhold $142 from my next payment,” I suggested.
They admitted there was an error, and said it would take a week or two to fix. “I’m sure it will be straightened out,” I said. “But I’d like to know how this happened. Did a human employee come up with this nutty—I’m being charitable here–solution, or do you have systems programmed to take money incorrectly from annuity holders?”
They promised to look into it. I explained I had written Your Annuity Game Plan, and that my concern was how far their mistake would have gone, and how they would have caught it before ripping off hundreds or thousands of annuity owners. You can be sure I will press them on whether the error was human incompetence (with no oversight?!) or, even worse, systematic and probably a ‘mass scale’ problem. I’ll ask the state Insurance Commission about it, too—and see their response.
Regardless of the outcome, the implications are obvious: you need to open all the mail from your annuity provider, and don’t believe that any changes they make are necessarily correct. Do not trust, just verify.
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